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How 3666com Handles Your Privacy

This page sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and what we do with it.

Account data handled with carebKash, Nagad, Rocket payment data protectedYour rights, clearly statedContact us to request changes
3666com How 3666com Handles Your Privacy
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, our support team can handle that directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes.

Live Chat Open the chat widget from your account dashboard. Mention your registered mobile number and we will connect you to the privacy support queue.
Email Support Send your data request or privacy question to our support address. Include your account ID and the specific request so we can act without back-and-forth.
Account Settings Some data corrections — like updating your contact number linked to your bKash or Nagad wallet — can be done directly inside your account settings page.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply standard security practices across your account — encrypted connections, access controls on our internal systems and session-based authentication when you log in. Your payment data from bKash, Nagad and Rocket flows through protected channels, and our team does not have visibility into your wallet PIN or full card details. Here is how each area works in practice.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You can manage cookie preferences through your browser settings at any time.

Account Security

Login uses OTP verification sent to your registered mobile number. If we detect a login from an unfamiliar device, your account may be flagged for a manual check before access continues.

Data Retention

Transaction records linked to bKash, Nagad or Rocket deposits are kept for the period required by applicable regulations. Account data you request to delete is removed once outstanding obligations are cleared.

Requesting Changes

To update personal details or request data deletion, contact support with your account ID. We aim to acknowledge requests within a reasonable working period and complete them as quickly as the process allows.

Common Questions About Your Privacy on 3666com

These are the questions we hear most often from account holders about data, cookies and their rights. If yours is not here, live chat or email support can take it further.

We collect your name, mobile number, and account credentials at registration. Device data and session logs are also recorded automatically to keep your account secure.

We store the transaction reference and wallet identifier to match your deposit to your account. Your mobile banking PIN stays inside your own wallet app and is never visible to us.

Yes. Contact support via live chat or email with your account ID and a clear request. We will verify your identity and share the relevant data in a reasonable timeframe.

Send a deletion request through email or live chat. We will remove your data once any pending transactions are settled and required record-keeping obligations are met.

We share data only with service providers who help run the platform — such as payment processors and fraud-detection partners — under agreements that strictly limit their use of it.

Whether this policy applies in full depends on your local law and the eligible regions we serve. We recommend checking that access and data processing comply with the rules in your area.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.