What We Collect and Why We Keep It
When you register, we collect the information you provide — your name, contact details and account credentials. When you deposit through bKash, Nagad or Rocket, our system records the transaction reference and wallet identifier so we can match funds to your account accurately. We do not
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store your full mobile banking PIN or password; those stay inside your own wallet app. We also collect device and browser data automatically — things like your IP address, session timestamps and the pages you visit — so we can keep the platform running and spot
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unusual account activity early. If you reach out to support, your message content and contact details are retained for as long as needed to resolve your issue and comply with any applicable record-keeping requirement. Data we no longer need for these purposes is removed on a
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rolling schedule. Your data is not sold to third parties. We may share it with service providers who help us operate the platform — payment processors, hosting partners and fraud-detection services — under strict agreements that limit how they use it. Whether this policy applies in
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full to you depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.